# Genius Academy Help Center

> Help center for Genius Academy

## Getting started

- [Creating An Account](https://help.geniuspracticum.com/en/articles/10280255-creating-an-account.md)
- [Redeeming Course Codes](https://help.geniuspracticum.com/en/articles/10280245-redeeming-course-codes.md)
- [Redeeming Access Codes](https://help.geniuspracticum.com/en/articles/10280239-redeeming-access-codes.md)
- [Sharing Your Course\(s\) with Your Learners](https://help.geniuspracticum.com/en/articles/10280260-sharing-your-course-s-with-your-learners.md)
- [Genius Prompts](https://help.geniuspracticum.com/en/articles/10729325-genius-prompts.md)
- [Pausing and Saving Simulations](https://help.geniuspracticum.com/en/articles/10908150-pausing-and-saving-simulations.md)
- [Retrying Simulations](https://help.geniuspracticum.com/en/articles/11556953-retrying-simulations.md)
- [Baseline Assessment](https://help.geniuspracticum.com/en/articles/11900535-baseline-assessment.md)
- [Genius Scoring and Assessment](https://help.geniuspracticum.com/en/articles/11900548-genius-scoring-and-assessment.md)
- [Genius Proctor Feedback](https://help.geniuspracticum.com/en/articles/10445420-genius-proctor-feedback.md): Learn why Genius Proctor provides feedback on every response and how it supports your learning journey through reflection and skill-building.
- [Sharing Your Course](https://help.geniuspracticum.com/en/articles/13017468-sharing-your-course.md)
- [Editing Courses](https://help.geniuspracticum.com/en/articles/13017477-editing-courses.md)
- [Exporting Results](https://help.geniuspracticum.com/en/articles/14125511-exporting-results.md): This guide walks you through how to download learner performance data from an Immersive Practicum Lab \(IPL\), what each export includes, and when certain options are available.
- [Accessing Virtual Client Experience Results](https://help.geniuspracticum.com/en/articles/15218509-accessing-virtual-client-experience-results.md)
- [Adding Experiences to Your Course](https://help.geniuspracticum.com/en/articles/15363573-adding-experiences-to-your-course.md)

## Troubleshooting

- [Accessing Immersive Practicum Lab Results](https://help.geniuspracticum.com/en/articles/10280259-accessing-immersive-practicum-lab-results.md)
- [Audio and Video Troubleshooting](https://help.geniuspracticum.com/en/articles/10280264-audio-and-video-troubleshooting.md)
- [Resetting Your Password](https://help.geniuspracticum.com/en/articles/10280253-resetting-your-password.md)
- [Simulation Scheduling](https://help.geniuspracticum.com/en/articles/10908217-simulation-scheduling.md)
- [Billing & Subscriptions](https://help.geniuspracticum.com/en/articles/12460574-billing-subscriptions.md): Here’s everything you need to know about how transactions work, how to get help, and what to expect.
- [Accessibility at Genius Academy](https://help.geniuspracticum.com/en/articles/12460715-accessibility-at-genius-academy.md)
- [Scheduling Virtual Client Experience Sessions](https://help.geniuspracticum.com/en/articles/15218721-scheduling-virtual-client-experience-sessions.md)
- [Course Publishing States](https://help.geniuspracticum.com/en/articles/15363475-course-publishing-states.md): Understand each stage of the Genius Academy course build process.
- [Course Dashboards and Reporting](https://help.geniuspracticum.com/en/articles/16022302-course-dashboards-and-reporting.md)

## What's New

- [Pausing and Saving Simulations](https://help.geniuspracticum.com/en/articles/11500226-pausing-and-saving-simulations.md): Smarter ways to engage with the Immersive Practicum Lab are here.
- [Overall Score Rollup](https://help.geniuspracticum.com/en/articles/12055612-overall-score-rollup.md): Facilitators save time and learners gain clarity with a single overall score and feedback summary.
- [Change Log](https://help.geniuspracticum.com/en/articles/12162293-change-log.md)
- [Edit Course](https://help.geniuspracticum.com/en/articles/13017455-edit-course.md): Shape your course with powerful, accessible editing tools.
- [Invite Management](https://help.geniuspracticum.com/en/articles/13017465-invite-management.md): Take control of course access with organized, effortless invites.
- [Lesson Status Indicators](https://help.geniuspracticum.com/en/articles/12826987-lesson-status-indicators.md): Your personal Immersive Practicum Lab progress, visible right from your course page.
- [Exporting Immersive Practicum Lab Results](https://help.geniuspracticum.com/en/articles/14125414-exporting-immersive-practicum-lab-results.md)
- [Facilitator Course Building](https://help.geniuspracticum.com/en/articles/15363357-facilitator-course-building.md): Build your course your way — on your timeline.
- [Facilitator Course Dashboards](https://help.geniuspracticum.com/en/articles/16021699-facilitator-course-dashboards.md): See who's enrolled and how they're doing, without leaving your course.