📊 Viewing Your Experience Results
After completing an experience, you can easily access your feedback to see how you did. Just follow these steps:
How to View Your Feedback
Go to your Course View
Locate the experience you want feedback for
Click the "View Feedback" button under that experience
🕒 What if I Don’t See Any Results?
Don’t worry—sometimes results take a moment to appear. Try the following:
Wait 30 seconds and refresh the page
Make sure your audio and video submissions were successfully recorded. If the system didn’t capture them, it won’t be able to assess your performance
Still not seeing results? Or suspect something’s gone wrong?
📩 Contact us at [email protected], and our tech team will help you out!
🤔 My Results Don’t Seem Accurate
Here are a few reasons your feedback might not match your expectations:
🎤 Audio or Video Issues
If your recording wasn’t captured correctly, you may receive a message that there’s nothing to assess. In that case, you might need to re-do the experience.
🧠 Disagree with the Feedback
Genius Proctor strives to give accurate, fair assessments—but mistakes can happen, or you might have a different view of your performance.
In either case, reach out to us at [email protected]. We’re always happy to review and help! 😊